We will get a more thorough/professional shipping + returns policy page ASAP. For the time being we are keeping it simple ....
- Flat Shipping for U.S. + Canada is 10$.
- Orders over 150$ will ship free within U.S. + Canada.
- We reserve the right to alter the above rate if your shipping address is remote and shipping costs knock us out of our seats. We will reach out to you to discuss prior to cancelling any orders or charging any extra shipping costs.
Available Thursday + Friday + Saturday 11:00-4:00. You will be notified by email when your order is available to be picked up.
EXCHANGE + STORE CREDIT
If you're not completely thrilled with your purchase, you can exchange unused, non-sale items in their original condition with tags attached within 15 days, less the shipping costs. We do not provide full refunds only exchange or we can issue a store credit for future use. We do not accept returns after 15 days from receipt of purchase. Please email firstname.lastname@example.org to receive a Return Authorization Number (RA#) before shipping the return back to us. Return shipping charges are the customer's responsibility.
Juno is a brick and mortar store so there could possibly be slight inventory discrepancies. In the event that an item is purchased and is no longer available, we will process a refund to your original method of payment promptly.
CHECK YOUR SPAM/JUNK MAIL
Please bear with us through this brand new venture, it has happened quite suddenly, the learning curve has been steep but we are doing our very best to figure everything out and set it up for a seamless transition to the wonderful world wide web!
Much love, Rae